CaboSanLucas.net Privacy Policy
This
CaboSanLucas.net Privacy Statement
discloses the information privacy practices
for Cabo San Lucas Vacation's Website,
www.CaboSanLucas.net. The CaboSanLucas.net
Web site is intended for use by people
that are over 18 years of age.
Information
collected about you
CaboSanLucas.net
collects personally identifiable information
("PII") about you that you
specifically and voluntarily provide.
PII includes information that can identify
you as a specific individual, such
as your name, phone number, or e-mail
address. Although you sometimes are
required to register as a member of
CaboSanLucas.net in order to use
selected travel planning tools, and
some PII is needed in order to process
and fulfill travel requests, many areas
of CaboSanLucas.net can be accessed
without providing any PII.
On all CaboSanLucas.net
pages that collect PII, we specifically
describe what information is required
in order to provide you with the product
or service you have requested.
CaboSanLucas.net
collects PII when you:
- Subscribe to our announcements
list
- Register as a member of out bulletin
board
- Purchase some service through Proinco
Vacations
- Contact our travel representatives
- Subscribe to our Yahoo Mailing
List
- When you send a e-postcard
- When you list a personal posting
on our site
- When you submit a website link
to our directory
- Contact CaboSanLucas.net
Traveler
profile information
CaboSanLucas.net
collects the full name, address, telephone
numbers & e-mail for a traveler
when a travel reservation is made.
When someone other
than yourself is accompanying you on
travel purchased through CaboSanLucas.net,
we may collect PII and travel preferences
about that individual. You should obtain
the consent of other individuals prior
to providing CaboSanLucas.net with
their full names, contact numbers,
e-mail addresses, and travel preferences.
Travel purchase
information
CaboSanLucas.net
collects the billing address of the
credit card that is used to purchase
travel. We will also collect credit
card information, including card number,
card type, cardholder name, security
code and expiration date, in order
to bill you for travel purchased through
CaboSanLucas.net.
Personals
Profile Information
CaboSanLucas.net
collects your PII, password, and e-mail
address when you register in our personals
section to become a member of our Web
site.
Contests and
sweepstakes information
Occasionally, CaboSanLucas.net
may offer site visitors an opportunity
to participate in a contest or sweepstakes.
Information collected by CaboSanLucas.net
when you participate in a contest or
sweepstakes may include your full name,
e-mail address, and street address.
Surveys
CaboSanLucas.net
may offer our members and site visitors
an opportunity to participate in surveys
regarding their experience with our
site. For our members, we may also
send these surveys via e-mail. You
are under no obligation to respond
to any survey, and you may unsubscribe
from receiving these e-mail surveys
by following the unsubscribe instructions
in any e-mail survey you receive. Information
collected by CaboSanLucas.net when
you participate in a survey may include
your full name, e-mail address, and
street address.
Contacting
CaboSanLucas.net
CaboSanLucas.net
collects PII such as your full name,
e-mail address, and/or contact number
whenever you submit a question or suggestion,
or request assistance with viewing
your itinerary, options and general
questions regarding the destination
or our site.
Our partners
CaboSanLucas.net
has partnered with reputable third
parties to offer our site visitors
a variety of products and services.
All travel services throughout CaboSanLucas.net
that are provided by a third-party
partner are described as such. Although
we only work with reputable third parties,
our business partners may have different
privacy policies and practices than
CaboSanLucas.net. We encourage you
to review our business partners' privacy
policies to further understand their
procedures for collecting, using, and
disclosing your information.
Other information
we collect
Some information
is collected automatically every time
you visit CaboSanLucas.net (e.g.,
cookies and computer information).
In addition, information may be collected
from other independent, third-party
sources.
Cookies and
other Web technologies
When you visit
certain sections of CaboSanLucas.net
(for the time being only the Tour reservation
section) we collect information about
your computer and assign you a "cookie"
(a small, unique identifier text file).
You do not provide this information
- it is collected automatically as
a means of supporting your visit to
our site. This cookie does not contain
any PII. You can always choose to not
receive a cookie file by enabling your
Web browser to refuse cookies or prompt
you before accepting a cookie. Be advised
that, by refusing to accept a cookie,
you will not be able to complete your
tour reservations with CaboSanLucas.net.
Computer information
CaboSanLucas.net
collects certain technical information
from your computer each time you request
a page during a visit to CaboSanLucas.net
(the so called site logs). This information
is collected from your computer's Web
browser to enhance your experience
on our site and may include your IP
address, operating system, Web browser
software (e.g., Firefox, Netscape Navigator,
Internet Explorer), screen resolution,
and referrer Web site.
Use of your
information
Information collected
on CaboSanLucas.net may be used to:
- Register you as an CaboSanLucas.net
member
- Plan and purchase travel
- Notify you of travel changes
- Send marketing communications or
surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit
to our site
Travel planning
and purchase
Information collected
when you complete your traveler profile
is used to confirm and process your
travel reservation. In addition, information
collected from you when you purchase
travel is used to bill your credit
card and deliver your travel itinerary,
either electronically, personally or
through the mail.
Travel Alerts
notification
In the event your
travel plans are disrupted because
of mechanical, weather, or carrier
business conditions, CaboSanLucas.net
may send you an e-mail notification
to inform you of these conditions and
help you make alternative travel arrangements.
Marketing
notifications
As a registered
CaboSanLucas.net member, you may
receive e-mails from us about special
promotions, surveys, contests, sweepstakes,
flight specials, trip information,
or other travel opportunities on CaboSanLucas.net
and its marketing partners. We may
also use your e-mail address or telephone
number to contact you about changes
to your purchased travel itinerary.
You may also receive
postal mail notifications from us about
special promotions, surveys, contests,
sweepstakes, flight specials, trip
information, or other travel opportunities
on CaboSanLucas.net and its marketing
partners. E-mail or postal marketing
notifications containing offers for
our marketing partners will be sent
by CaboSanLucas.net on our partners'
behalf. Considering the rampant excesses
of spammers, CaboSanLucas.net will
not send you excess e-mails and furthermore
each e-mail will include a link that
automatically erases you from further
mailings should you wish to do so.
Responses
to your questions or suggestions
We will use your
e-mail address or telephone number
to respond when you submit a question
or suggestion, request travel assistance
or have problems with any of the CaboSanLucas.net
services.
Improving
the quality of your visit to our site
We collect certain
information (e.g., travel information)
based on your navigation of our site
in order to better understand and serve
our customers. This data allows us
to streamline your ability to navigate
the site and develop featured programs
and content that will be of interest
to our members and site visitors. No
PII is collected unless you explicitly
provide it.
This information
can also be used to display targeted
advertisements. Advertisement information
is taken from data you explicitly provide
on the CaboSanLucas.net Web site,
such as a flight origin or destination.
No PII is used to deliver targeted
advertisements.
Sharing your
information
CaboSanLucas.net
does not sell or rent your PII to anyone.
Service providers
To provide and
process the services you request, CaboSanLucas.net
shares your PII with our authorized
service providers that perform certain
services or functions on our behalf.
We only share information about travel
either reserved or purchased on CaboSanLucas.net.
Our service providers need information
about your traveler profile. These
service providers will disclose information
about your traveler profile to hotel,
airline, cruise, rental car, and other
travel suppliers whose products you
have purchased. Like any other travel
agent, this information must be shared
with our travel suppliers to confirm
your reservation and travel preferences.
Although CaboSanLucas.net offers
travel products from hotel, tours and
activities, rental car, and other travel
suppliers that are reputable companies,
we have not placed limitations on these
suppliers from using or disclosing
your information without your permission.
Therefore, we encourage you to review
the information privacy practices of
any travel suppliers whose products
you purchase on CaboSanLucas.net.
In addition, these travel suppliers
may also contact you as necessary to
obtain additional information about
your confirmed reservation.
CaboSanLucas.net
will occasionally share aggregated
information with our service providers.
This information does not contain any
PII and is used to develop featured
programs and content that will be of
interest to our members and site visitors.
In the event that
you make a new, or update an existing,
travel reservation by calling our toll-free
number, your information may be accessed
by a third-party service provider,
as necessary, to respond to your request
for customer service.
Our obligations
CaboSanLucas.net
may be required by law to disclose
information you have provided in obtaining
our travel products or services. CaboSanLucas.net
may also disclose information against
someone who poses a threat to CaboSanLucas.net's
interests (such as customer fraud)
or whose activities could bring harm
to others. In addition, it may be necessary
for CaboSanLucas.net to provide customer
information to third parties, such
as credit card companies, for the purpose
of resolving disputes that arise in
the normal course of business.
Other Web
sites
There are several
places throughout CaboSanLucas.net
that may link you to other Web sites
that do not operate under CaboSanLucas.net's
information privacy practices. When
you click through to these Web sites,
CaboSanLucas.net's information privacy
practices no longer apply. We recommend
that you examine the privacy statements
for all third-party Web sites to understand
their procedures for collecting, using,
and disclosing your information.
Control over
and access to your information
CaboSanLucas.net
believes that members and site visitors
should have control over the collection
and use of their PII. You have access
to your information in the following
areas of CaboSanLucas.net:
Communications
from CaboSanLucas.net
Members will receive
communications from CaboSanLucas.net
when they:
- Sign up to become an CaboSanLucas.net
member
- Purchase travel
- Sign up on the announcements list
- Become a member of the bulletin
boards
- Contact CaboSanLucas.net with
questions/suggestions
- Are asked to complete a survey
about their experience on our site
- When you sign up to the Yahoo PV
Groups Mailing list
Request to
close or update an account
When you complete
an Account Closure request or modify
your account information (e.g., update
your e-mail address), we will send
you a confirmation e-mail.
Purchase travel
Each time you
purchase travel through CaboSanLucas.net,
or change or cancel a confirmed travel
reservation, you will receive confirmation
of your travel itinerary via e-mail.
In the event that your travel plans
are disrupted because of mechanical,
weather, or carrier business conditions,
CaboSanLucas.net may contact you
to inform you of these disruptions
and help you make alternative travel
arrangements.
As a registered
CaboSanLucas.net member, you will
occasionally receive e-mails notifying
you of special promotions or other
travel news. Special promotional e-mails
are intended to inform you of new or
unique travel opportunities or special
deals that are available on CaboSanLucas.net.
If you choose to receive our Fare Tracker
service, we will use your e-mail address
to notify you of current fares to cities
you have selected. You can opt out
of your subscription to CaboSanLucas.net's
announcement list services at any time
by clicking on the provided link.
In addition, you
will occasionally receive postal mail
notifying you of special promotions
or other travel news. You can unsubscribe
from this postal mail service by either
sending an e-mail with "unsubscribe" in
the subject line to information@CaboSanLucas.net
that includes your CaboSanLucas.net
e-mail address and street address or
by following the instructions on the
postal mail piece you receive.
Request customer
support or submit questions/suggestions
When you request
assistance with viewing your itinerary,
logging on to the CaboSanLucas.net
Web site, or accessing your account,
we will respond to you via e-mail or
telephone.
Surveys
To help us improve
CaboSanLucas.net and serve you better,
from time to time we may e-mail surveys
to you to learn more about your experience
with our site. You are under no obligation
to respond to these surveys, and you
may unsubscribe from receiving them
by following the unsubscribe instructions
in any e-mail survey you receive.
Protecting
your information
We want our members
and site visitors to feel confident
about using CaboSanLucas.net to plan
and purchase their travel, so we are
committed to protecting the information
we collect. CaboSanLucas.net has
implemented a security program to keep
information that is stored in our systems
protected from unauthorized access.
Currently, CaboSanLucas.net only
stores the information you provide
when registering to become an CaboSanLucas.net
member, purchase travel, or use selected
travel tools such as Personals and
the E-postcards.
Our systems are
configured with data encryption, or
scrambling, technologies, and industry-standard
firewalls. When you send personal information
to CaboSanLucas.net over the Internet,
your data is protected by Secure Socket
Layer (SSL) technology to ensure safe
transmission.
CaboSanLucas.net
has also obtained a digital certificate
from Equifax Secure Certificate Authority,
Inc., one of the top maker of hardware
and software used to protect and manage
computer network access. To view this
site certificate on each secured page,
click on the image of the closed lock
or the solid key on the bottom bar
of your browser window. A small frame
displaying site security information
will pop up.
For Internet Explorer
users: Click on the tab Details and
then on the word "Subject" to
verify that you are on the Web site
CaboSanLucas.net. Click on "Issuer" to
verify the site certification authority.
For Netscape Communicator users: Click
on "View Certificate"
to verify that you are on the Web siteCaboSanLucas.net
and to verify the site certification
authority.
Changes to
the CaboSanLucas.net Privacy Statement
This Privacy Statement
was produced and posted on CaboSanLucas.net
on December 13, 2011. CaboSanLucas.net
reserves the right to modify or amend
this Privacy Statement at any time
and for any reason. If there are material
changes to this statement or in how
CaboSanLucas.net will use your PII,
CaboSanLucas.net will prominently
post such changes prior to implementing
the change.
Regardless of
later updates, we will abide by the
information privacy practices described
in this Privacy Statement at the time
you provided us with your information.
If you have questions
about our Privacy Statement, please e-mail
us.
Contacting
CaboSanLucas.net
We want to make
sure you have control over your online
travel experience as a CaboSanLucas.net
customer, from planning and purchasing
your travel to protecting your personal
information.
CaboSanLucas.net
customer service travel agents are
ready to help with your CaboSanLucas.net
travel concerns. When you need help,
use our support and feedback form.
All e-mail receives a response within
12 hours.
For Hotel reservation
requests or doubts:
E-mail: reservations@cabosanlucas.net
For Tour Information
you can contact:
E-mail: tours@cabosanlucas.net
|
CaboSanLucas.net strives
to become the top Cabo San Lucas
and Los Cabos site on the web. You
are able to plan and book
your whole vacation. Choose from
a large and growing selection of
Hotels and Resorts with the complete
support of an English speaking local
company. Obtain information on your
Los Cabos vacation directly from
locals. 
